Privacy Policy

Who we are

Launch Labs LLC ("Launch Labs," "we," "us," or "our") is a product development company headquartered in Seattle, Washington. We provide end-to-end software development, dedicated engineering teams, and team augmentation services for technology companies across the United States.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at golaunchlabs.com, interact with us on LinkedIn or other platforms, fill out a lead generation form, or contact us directly.

By using our website or submitting your information through any of our forms, you agree to the practices described in this policy.

Information we collect

We collect information in the following ways:

Information you provide directly

• Name, email address, and phone number submitted via contact or lead generation forms
• Job title, company name, and professional details you include in your inquiry
• Project description or other information you voluntarily share when reaching out
• Communications you send us via email, LinkedIn, or other channels

Information collected automatically

• IP address, browser type, and operating system
• Pages visited, time on site, and referring URLs
• Device identifiers and general location data (city/region level)
• Cookie and similar tracking data (see Section 6)

Information from third-party platforms

• When you submit a lead generation form on LinkedIn, LinkedIn may share your name, email address, job title, company, and other profile information you authorize
• Publicly available professional information from LinkedIn or similar business platforms

How we use your information

We use the information we collect to:

• Respond to your inquiries and evaluate whether we're a fit for your project
• Send you relevant information about our services, case studies, or thought leadership content
• Follow up on leads generated through LinkedIn or other advertising channels
• Improve our website and understand how visitors engage with our content
• Comply with legal obligations or enforce our agreements
• Protect against fraud, abuse, or unauthorized use of our services

We will not sell your personal information to third parties, and we will not use it for purposes unrelated to our services without your explicit consent.

LinkedIn lead generation

We run advertising campaigns on LinkedIn that may include Lead Gen Forms. When you submit one of these forms, LinkedIn shares the information you authorize — which may include your name, email address, job title, company name, and LinkedIn profile details — with Launch Labs.

By submitting a LinkedIn Lead Gen Form connected to Launch Labs, you consent to us receiving and using that information to follow up with you about our services. LinkedIn's own privacy practices are governed by LinkedIn's Privacy Policy.

You can opt out of receiving further communications from us at any time by replying to any of our messages with "unsubscribe" or by contacting us directly at info@golaunchlabs.com.

How we share your information

We do not sell or rent your personal information. We may share it in the following limited circumstances:

• Service providers — We work with trusted third-party tools (such as CRM software, email platforms, and analytics services) to operate our business. These providers only process your data on our behalf and under our instructions.
• Business transfers — If Launch Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements — We may disclose your information if required by law, regulation, or valid legal process, or to protect the rights and safety of Launch Labs, our clients, or others.

Cookies and tracking

Our website uses cookies and similar technologies to understand how visitors use our site and to improve our advertising. This includes:

• Essential cookies — required for basic site functionality
• Analytics cookies — tools like Google Analytics that help us understand traffic patterns and page performance
• Advertising cookies — the LinkedIn Insight Tag and similar pixels that allow us to measure ad performance and build retargeting audiences

You can control cookie behavior through your browser settings. Disabling certain cookies may affect site functionality. To opt out of LinkedIn advertising tracking, visit LinkedIn's opt-out page. To opt out of Google Analytics, use the Google Analytics Opt-out Browser Add-on.

Data retention

We retain your personal information for as long as it is reasonably necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or comply with legal obligations.

If you ask us to delete your information, we will do so within a reasonable timeframe, except where we are required to retain it by law. To request deletion, contact us at info@golaunchlabs.com.

Your rights and choices

Depending on where you're located, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your data
• Receive a copy of your data in a portable format

To exercise any of these rights, email us at info@golaunchlabs.com. We will respond within 30 days. We do not discriminate against anyone who exercises their privacy rights.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). To submit a CCPA request, contact us using the information in Section 12.

Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

If you believe your information has been compromised, contact us immediately at info@golaunchlabs.com.

Children's privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at info@golaunchlabs.com and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will take reasonable steps to notify you — such as posting a notice on our website or contacting you directly if we have your email address.

Your continued use of our website or services after any changes take effect constitutes your acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy, want to exercise your rights, or need to report a privacy concern, reach us at the email or contact form below: